Me On Brands & Social Media
Piers has started posting some outtakes from the conference. Here’s me making a relatively sensible point (which I pretty much stole from Faris) about the need for brands to act more like people.
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Hi, I'm Noah. I am the co-founder of Percolate. I like writing on, thinking about and making stuff for the internet. I'm responsible for a few internet experiments like Brand Tags, likemind and My First Tweet. On this site I write about media, marketing, culture, technology and randomness. I like it when people email me.
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The drip denotes a curated post from Percolate. The comment is mine, the content on the other end of the link is not.
Agreed. I was just thinking this through a day or so ago. We’ve always maintained that customer service is part of a brand experience and so this applies to ‘brand’ voices on the net. However many that may be.