Noah Brier dot Com

Mimi Chun is the design director at General Assembly (the shared working space, not people behind #occupy) is working on baking series of cookies painted to match famous works of modern art. While the cookies look fantastic, I liked her point about makers versus viewers:

For makers, the value lies in the act of creation; for viewers: the outcome. Like others who have chosen similar vocations, I make things because I’m in love with making, because I can’t imagine a life without it, and because I secretly enjoy all of the angst, self-flagellation, and learning that comes with the territory. Given the option of: Would I prefer to A) spend every waking minute making terrible work that never saw the light of day or B) wake up every morning to discover that I had made amazing work in my sleep, I would choose A every time, and I’m willing to venture that I’m not alone here.

Work in Progress: Creating to Destroy - Long-winded: A Blog for People Who Read

On the surface, Facebook adding these little business cards are not a big deal (other than the scale of any initiative the company takes on). But I do think there’s something more interesting here: This is another step in Facebook owning your identity in the physical world. They’ve already claimed you in the digital world and pretty much locked things up, but the physical world is still a hodgepodge of identities split between governments, banks and employers. There’s never really been a global holder of identity data before (to my knowledge) and I’m not sure I yet understand what the implications are, but I assume it’s something Facebook is thinking a lot about.

Facebook Cards takes networking back offline | Technology | guardian.co.uk

Facebook apparently gets so many requests to take down photos because they’re unflattering that they’ve added an additional option for “I don’t like this photo of me.” It doesn’t actually get a photo taken down, rather it’s “designed to trigger compassion from the photo posters.” I’m not sure why I find this so interesting, but something about the basic humanity of being embarrassed by a photo and having to find a way to deal with that through software is very interesting. In some ways I’m surprised we don’t hear about lots more stuff like this from Facebook, after all with almost a billion people on the platform they surely run into “human problems” on a regular basis.

Facebook Won’t Take Down a Photo Just Because It Makes You Look Fat, But It Does Try to Guilt the Poster | Betabeat — News, gossip and intel from Silicon Alley 2.0.

Dropping the Vowel

At dinner this evening Leila and I got into a conversation about Italian words losing the last vowel (mozzarell instead of mozzarella). If you’re not from the New York area this will sound crazy, but it’s pretty common here (I remember hearing it growing up in Connecticut as well).

When I got home I tried to track down an article I remember reading years ago about this phenomena and while I can’t remember whether this was it, a New York Times article from 2004 offers up some ideas on how this happened:

In fact, in some parts of Italy, the dropping of final vowels is common. Restaurantgoers and food shoppers in the United States ended up imitating southern and northern dialects, where speakers often do not speak their endings, Professor Albertini said.

Liliana Dussi, a retired New York district director for the Berlitz language schools, said many first- and second-generation Italians whose ancestors immigrated to the United States before World War I were informally taught Italian expressions and the names of food, some of which has ended up part of everyday language in New York, New Jersey and Connecticut.

If you want more, this Chowhound thread is pretty excellent.

Bezos on Customer Service

I love this quote about the difference between Zappos and Amazon culture from the Wired interview between Steven Levy and Jeff Bezos:

Levy: Two years ago, you bought Zappos. Was that an attempt to absorb their so-called culture of happiness and customer service?

Bezos: No, no, no. We like their unique culture, but we don’t want that culture at Amazon. We like our culture, too. Our version of a perfect customer experience is one in which our customer doesn’t want to talk to us. Every time a customer contacts us, we see it as a defect. I’ve been saying for many, many years, people should talk to their friends, not their merchants. And so we use all of our customer service information to find the root cause of any customer contact. What went wrong? Why did that person have to call? Why aren’t they spending that time talking to their family instead of talking to us? How do we fix it? Zappos takes a completely different approach. You call them and ask them for a pizza, and they’ll get out the Yellow Pages for you.

[Via James Gross]