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Me On Brands & Social Media

April 23, 2008 | RSS | EMAIL | PRINT | 1 COMMENTS

Piers has started posting some outtakes from the conference. Here's me making a relatively sensible point (which I pretty much stole from Faris) about the need for brands to act more like people.

via Piers // Tags: marketing, me, video

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1Charles Frith

Agreed. I was just thinking this through a day or so ago. We've always maintained that customer service is part of a brand experience and so this applies to 'brand' voices on the net. However many that may be.

April 23, 2008