You have arrived at the web home of Noah Brier. This is mostly an archive of over a decade of blogging and other writing. You can read more about me or get in touch. If you want more recent writing of mine, most of that is at my BrXnd marketing x AI newsletter and Why Is This Interesting?, a daily email for the intellectually omnivorous.

1 Post


Bezos on Customer Service
November 15, 2011
Amazon's focus on customer service and how it differs from Zappos' approach.
Noah Brier | Thanks for reading. | Don't fake the funk on a nasty dunk.