Being a Market Leader
Felix Salmon expands on some of the stuff I wrote the other day about brands as publishers. Specifically, he points to an interesting example I didn’t know about in the Gates Foundation. The non-profit gave the Guardian a $2.5 million grant to suppor the Guardian’s global development microsite for three years. Felix explains:
The Gates Foundation actually launched the site in 2010, spending an undisclosed sum to do so; the new grant keeps the site going for another three years. As part of the deal, every page in the site — be it blog post or news story — gets prominently branded with the Gates Foundation logo, right at the top of the column where all the editorial content goes. (In fact, the logo is significantly larger than the Guardian’s own logo at the top of the page, although the site looks and feels like the rest of the Guardian site, and lives at guardian.co.uk.)
At the end of the post Felix asks a few questions, including what does the Gates foundation get out of an arrangement like this? I’ve got a guess, which is they get more awareness around the issues. That sounds like a bit of a throwaway answer, but the Gates Foundation is an interesting position as a brand: They are a market leader. When you’re a market leader your goal becomes less about building your own position and more about building the category.
Take BabyCenter as an example. Johnson & Johnson dominates the baby category. Last time I heard their marketshare was up above 50 percent. Their objective with marketing is less about displacing the competition and more about building the market: They want parents to take more “care” of their babies by buying more products. If they take just their regular percentage of the new market it’s a big deal.
I’ve written about it in the past, but Google is one of my favorite examples of a market leader marketer. Their dominance in search makes in inefficient to try to steal share from competitors (how will they even find the small percentage of people who use Bing?). Instead, they spend money growing the category with products like Android and Chrome. Here’s what I wrote about the strategy in 2009:
What that means is everything Google does is about getting more people to use the internet more. Use Android as an example: It is absolutely in Google’s best interest to release a mobile OS that makes it easy to browse the web because that means more people using the internet more which means more searches on Google (because of that market dominance) which means more clicks on the paid ads. Voila, you’re rich.
I suspect Gates thinks about the approach in a very similar way. The more people are thinking about these issues, the more effective they can be in enacting the change they are pushing for. I’m actually surprised they bothered with the branding on the pages, though it likely makes the Guardian much more comfortable.
The broader question, which Felix seems to be getting at, is what can we learn from programs like this and is there a model here for media companies? I suspect the answer is yes, though the first thing we need to figure out is how to apply the model to non-market leaders. When you’re promoting a lifestyle, idea or category you lead, it’s easy to see how getting people to think about it more makes sense. If you’re a brand who isn’t in that situation (most), how do you build value in a similar way?